Shipping policy
Shipping Policy
Thank you for visiting and shopping at Majestie Hair.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time most orders are processed within 7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will try to contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
Majestie Hair is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Majestie Hair is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do ship outside the U.S, however our customers are responsible for full cost of shipping and order total, may increase once final shipping cost is calculated after order has been packaged.
Product Availability
We will make every effort to indicate availability on each of our products. However, in the event of the purchase of an unavailable item, we will notify the purchaser and they will have the option of waiting for the item to become available, or to cancel that part of the order.
Returns Policy
To ensure the safety of all of our wonderful customers and Team Members, due to Covid-19, all items purchased are not eligible for return, exchange or refund.